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If you are a Opencart store owner, you must have seen several “Missing Orders” in your order list screen

Missing order is a missed order

What are missing orders?
Missing orders simply means an order which was created but not completed. So it has no order status. So technically it means the order status id is zero for missing orders. As they have no status.

So there can be various reasons why customer went till Checkout page and did not complete the order, like below:

• Customer is just browsing.
  
• Network problems.
  
• No cards available.
  
• Issue with shipping/payment
  
• Bugs in your code
  
• Price increased at checkout page.
  
• Decided to buy later.
  
• Others.

It is very important that missing orders are identified so that you can take some action like follow up with customer or identify root cause and fix it.

Missing Orders extension is better in many ways compared to other similar extensions

Features

Show new missed orders since you last checked your orders. Shown as a alert in dashboard itself


Missed orders are displayed on your order list with a highlighted background color


This extension works with any theme and any quick checkout extensions and installation is easy via extension installer