What is tawk.to?
It is a
Free and easy to use app to monitor and chat with the visitors on your OpenCart e-commerce website. You can
Quickly respond to support tickets and create a help center to empower customers – all 100% Freeway.
Why use tawk.to?
Your customers have questions before they buy. Be where they are, when they need you, so they have the confidence they need to choose you over the competition. Every time. With Tawk.to integration you have one place for all your customer chats. Easily identify FAQs and capture help center searches to create articles and shortcuts, so you can respond faster. You can read more about on official website:
twak.to
See which pages your visitors are on in real time, what they are searching for within your Knowledge Base and how often they visit your website. View activity across their entire journey.
What is purpose of this extension?
Tawk.To - Chat & Monitor module for Journal 3 Theme comes with all Tawk.to features that are compatible with OpenCart 3.x and all versions of Journal 3 Theme.
Extension package includes:
- Tawk.To OCMOD module V 2.1.1. for OpenCart 3.x
- OCMOD for Journal 3 Theme compatibility with direct widget to footer function
Fetures
-
All settings of module is fully managed from the admin!
- Live chat with customers (name and email is displayed if logged in)
- Monitor visitors in real time (url, page title, time, lead,..)
- Live chat support with apps for both Android and iOS, you get notifications and chat on the go
- OCMOD installation, all in one upload - NO coding required
- Compatible with Journal 3 Theme ( also less than 3.1.0 with no extra Footer layouts )
Name and email of logged in customer is displayed!
Installation
1. Login to OpenCart admin
2. Go to Extensions > Installer and upload downloaded .ocmod.zip file
3. Select Modifications and refresh modification files by clicking on Refresh button (top right)
4. Now go to Extension > Modules and install Tawk.to module
5. Select Edit and fill out data
6. If you use Jourrnal 3 Theme enable "Force widget to footer" option
Changes
- 17/04/2024 - Added OCMOD version for OpenCart V. 3.0.3.9 and Journal 3 V. 3.1.13 (PHP 8)
Our team is fully committed to providing you with the support you need to make the most out of our plugin.
We're here for you!
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