By installing the AfterSalesPro plugin you can fully automate the process of voucher/label creation, shipments tracking, customers notification, cash on delivery and returns monitoring, orders management and many more.
AUTOMATIC AND MASS CREATION OF VOUCHERS/LABELS
Connect your eshop with Courier webservices for automatic creation and printing of shipping labels for your orders.
Automatic synchronization with your eshop
Use of several courier companies at the same time
Bulk creation and printing
SMART TRACKING OF SHIPMENTS
From the smart management panel, you can massively monitor the status of all your shipments.
Bulk tracking of your shipments
Detection of “risky to return” shipments
Easy to use panel with advanced export capabilities
Marking of shipments with a high probability of not being delivered successfully. Provides a more efficient orders management.
Detection of delayed shipments
Sending a reminder to the customer by sms
CALL ORDERS MANAGEMENT
Organize requests for telephone orders with a complete history record and useful statistics.
Receive requests directly from your eshop
Easy to use management panel
“PICK UP FROM STORE” ORDERS MANAGEMENT
Planning and management of orders to be picked up from the store. Full control.
Schedule the pick up date
Send sms to the customer
Daily report for preparation and planning
SHIPPING COST CALCULATION
On checkout the customer can see the shipping cost in real time and choose the shipping method or the carrier he prefers best
See real-time cost estimates per carrier for every shipment that you are ready to create. Reduce the total cost and delivery time of your orders.
Quick selection of the most convenient carrier
Highlight the inaccessible areas and outstations
Total costs reduction
DAILY REVIEW REPORT
Overview of your shipments, returns and cash on delivery
Important metrics at a glance
Direct links to advanced statistics
Customization of dashboards
A complete set of dashboards with multiple reports for all your shipments.
Performance charts of your shipments
Report and analysis per courier company
Geographical reports and statistics
BRANDED TRACKING PAGE
Easy to use and mobile friendly page for your customers.
Easy to generate and customize with you logo and eshop url
Interface with the order email
Automatic SMS notification to the customer
SUPPORTED SHIPPING PROVIDERS (GREECE & CYPRUS)
ACS, Aiolos Courier, BoxNow, City Courier, Courier Center, Easy Mail, ELTA Courier, FIS Courier, Γενική Ταχυδρομική, Kronos Express, MyCourierNow, SPEEDEX, Svuum Courier, Tas Courier, TCS Courier, Fedex/TNT