On top of critical incident support we offer an unique program including problem solving, training, design and development - all within your allocated monthly hours. It is up to you what you use it for. Track and raise problems and add screenshots or screencasts of encountered issues through our online support system. Our range of support and maintenance packages have been created to suit most requirements, but we’re happy to tailor a package to suit your needs. We don’t tie you in to lengthy contracts either, you can cancel or change plans any time.